Help & Support

Contact PoolTaken

Have a question regarding one of our pool calculators, noticed a calculation discrepancy, or want to suggest a new tool? We are here to help.

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Direct Inquiry Form

Fill out the form below and our technical pool specialists will review and reply within 24–48 hours.

DIRECT CONTACT CHANNELS

Reach Us Directly

Prefer sending an email directly from your mail client? Reach our specialized inboxes:

General & Editorial Inquiries
info@pooltaken.com

For general website feedback, editorial corrections, or media inquiries.

Calculator & Technical Support
support@pooltaken.com

Need assistance interpreting a calculation result or experiencing a JavaScript form issue? Contact support directly.

Response Time Commitment

We take calculation accuracy seriously. Our editorial team typically responds to all inquiries within 24 to 48 business hours. For urgent pool chemical emergencies, always follow instructions on your chemical packaging or consult a local licensed pool service technician.

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Need to verify an equipment calculation?

When asking about pump flow rates or heater BTU sizing, please include your pool shape, average water depth, and pump filter model number so our team can provide the most precise advice.